Issue loading documents before signing.
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 03, 2025 - 14:38 CEST
Update - We are still investigating the issue, but most customers have been able to resolve it by clearing cookies and cache locally on their devices.

Please follow the guide below to proceed:
https://support.addosign.com/en/how-to-clear-cookies-and-cache
Apr 03, 2025 - 10:37 CEST
Investigating - We are currently investigating this issue.
Mar 27, 2025 - 08:00 CET
Issues distribution documents using Digital Post
Update - We are continuing to investigate this issue.
Apr 03, 2025 - 13:48 CEST
Investigating - We are currently investigating this issue.
Mar 27, 2025 - 08:00 CET
Uptime over the past 90 days. View historical uptime.
Webapplication ? Operational
90 days ago
99.99 % uptime
Today
Signing portal ? Operational
90 days ago
96.38 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Email - Notification and Distribution Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
97.03 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 4, 2025

No incidents reported today.

Apr 3, 2025
Addo Sign is temporarily out of operation
Resolved - The platform is now online again.
Apr 3, 14:27 CEST
Investigating - We will be taking the platform offline to implement changes aimed at resolving the current active issues. The implementation will begin shortly and last for approx. 5 minutes.
Apr 3, 14:10 CEST
Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Distribution of documents using e-Boks and Mit.dk are failing transactions
Resolved - This incident has been resolved.
Mar 31, 08:00 CEST
Investigating - We are currently investigating this issue.
Mar 27, 08:00 CET
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Initial e-mail notification to signers not sent
Resolved - This incident has been resolved.
Mar 28, 15:00 CET
Identified - The issue has been identified and a fix is being implemented.
Mar 28, 08:00 CET
Investigating - We are currently investigating this issue.
Mar 27, 08:00 CET
Mar 27, 2025
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