Intermittent Issue signing with Norwegian and Swedish BankID
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 2025 - 09:12 CEST
Investigating - We're currently investigating an issue with Norwegian and Swedish BankID services. You may encounter the following error message: "An unspecified issue occurred. Try again".
Apr 10, 2025 - 14:11 CEST
Uptime over the past 90 days. View historical uptime.
Webapplication ? Operational
90 days ago
99.99 % uptime
Today
Signing portal ? Operational
90 days ago
98.42 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Email - Notification and Distribution Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
98.57 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 17, 2025

No incidents reported today.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

Unresolved incident: Intermittent Issue signing with Norwegian and Swedish BankID.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025
Issues distribution documents using Digital Post
Resolved - This incident has been resolved. If you're still experiencing failed transactions, please reactivate the signing process.
Apr 10, 07:59 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 7, 07:21 CEST
Update - We are continuing to investigate this issue.
Apr 3, 13:48 CEST
Investigating - We are currently investigating this issue.
Mar 27, 08:00 CET
Apr 9, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 9, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 18:00 CEST
Scheduled - We're scheduling maintenance to upgrade our solution and improve your payment experience.
Apr 9, 11:00 CEST
Apr 8, 2025

No incidents reported.

Apr 7, 2025
Issue loading documents before signing.
Resolved - This incident has been resolved.
Apr 7, 17:32 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 3, 14:38 CEST
Update - We are still investigating the issue, but most customers have been able to resolve it by clearing cookies and cache locally on their devices.

Please follow the guide below to proceed:
https://support.addosign.com/en/how-to-clear-cookies-and-cache
Apr 3, 10:37 CEST
Investigating - We are currently investigating this issue.
Mar 27, 08:00 CET
Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.

Apr 4, 2025

No incidents reported.

Apr 3, 2025
Addo Sign is temporarily out of operation
Resolved - The platform is now online again.
Apr 3, 14:27 CEST
Investigating - We will be taking the platform offline to implement changes aimed at resolving the current active issues. The implementation will begin shortly and last for approx. 5 minutes.
Apr 3, 14:10 CEST
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